LeoVegas Account Locked: Why & How To Fix


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October 20, 2021

From time to time, online casinos ban players from playing with them. Being one of the best online casinos in India, LeoVegas will ban players from time to time.

Earlier, we created an article for players that have gotten their Betway account locked. It has quickly become one of our most popular guides here at AllGambling.

This article will explain in detail why this happens and what you can do to fix the problem.

Table of Contents

WHY YOUR LEOVEGAS ACCOUNT IS LOCKED

There are different reasons why your LeoVegas account might be locked. Below is a list of the top reasons why this happens:

  • Suspicious login (On a different device than normal or from a different country)
  • Unfair advantage practices (Arbitrage betting, Bonus abuse)
  • Multiple accounts
  • Underage gambling
  • Unresponsible gambling

SUSPICIOUS LOGIN

If you get locked out of your LeoVegas account and it is because of a suspicious login, this will typically be caused by; playing from another country, using a different device than normal, or using a VPN.

UNFAIR ADVANTAGE PRACTICES (ARB)

Lately, we’ve seen massive ban waves on players using arbitrage betting and bonus abuse. This is done because LeoVegas and other online casinos want to keep their gaming fair for all players, not just the ones that use unfair tactics.

Many people don’t realize that arbitrage betting and bonus abuse affect other players. This is because continuous abuse will result in lower odds and less valuable bonuses over time.

MULTIPLE ACCOUNTS

Players will often have multiple accounts for different purposes. Examples of this are having one account to play with real money and another one to play free spins with no deposit required.

Having multiple accounts is against LeoVegas’ policy and will get you permanently banned from playing at their casino in the future. Unfortunately, it is very hard if not impossible to unban an account as LeoVegas doesn’t publish how one can go about unbanning an account.

UNDERAGE GAMBLING

The legal age limit for gambling is 18 years old. If you are playing at a casino that has licenses from either Curacao or MGA, such as LeoVegas and you’re underage, you will get banned from playing.

IRRESPONSIBLE GAMBLING

If you play at LeoVegas and you have a gambling addiction, this will typically result in getting locked out of your account.

Not knowing the signs of having a gambling problem can lead to serious consequences in the future. For more information on responsible gambling, visit begambleaware.org.

HOW TO FIX (OPEN) YOUR LEOVEGAS ACCOUNT

how-to-fix-locked-account

If you have gotten your LeoVegas account locked, you are probably interested in fixing the problem. The solution to your locked account depends on why you are banned, which is why we have split this up into several different recipes.

WHEN IT’S BECAUSE OF SUSPICIOUS LOGINS

If you have gotten your LeoVegas account locked because of a suspicious login, this needs to be resolved by contacting customer support.

If you need help, please contact LeoVegas support at support@leovegas.com or visit their website for more information.

WHEN IT’S BECAUSE OF UNFAIR ADVANTAGE PRACTICES (ARB)

If your account is locked because of unfair advantage practices (ARB), you can try to contact customer support, but you are probably banned permanently. If you had funds in your account, you can request a withdrawal, however, LeoVegas can legally confiscate your funds, and they probably will.

Your best chance to play online casino games again is through finding a new online casino to play with and stopping the use of unfair advantage practices.

Here are some good alternatives to LeoVegas in India:

9.4 / 10

Casumo welcomes you to play slots, live casino and bet on sports. The welcome bonus has a 30x wagering requirement. Licenced by the Malta Gaming Authority. Please Gamble Responsibly. Age limit: 18+

9.5 / 10

With 10CRIC you can play online casino, odds betting and rummy. The welcome bonus has a 40x wagering requirement. Licenced by the Curaçao Gaming Authority. Please Gamble Responsibly. Age limit: 18+

9.5 / 10

Pure Win challenges the establishment with a great new product and welcome bonus. The welcome bonus has a 35x wagering requirement. Licenced by the Malta Gaming Authority. Please Gamble Responsibly. Age limit: 18+

WHEN IT’S BECAUSE OF MULTIPLE ACCOUNTS

If your account is locked because of multiple accounts, you need to contact customer support. It has happened that they lift the ban, however, it only happens on rare occasions when it’s obvious that it wasn’t on purpose. Your chances of getting your ban lifted increase dramatically if you haven’t used the welcome bonus.

WHEN IT’S BECAUSE OF UNDERAGE GAMBLING

If your account is locked because you are underage, it cannot be resolved. If LeoVegas allows you to keep gambling after they already know you are underage, they risk losing their MGA license.

WHEN IT’S BECAUSE OF IRRESPONSIBLE GAMBLING

If your account is locked because you have a gambling addiction, it can’t be resolved by contacting customer support. If you think this is the case, we recommend contacting professionals for help or stopping gambling altogether.



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